Watchmaker Genomics is a life science company based in Boulder, Colorado. Our team is passionate about innovation and values collaboration, creativity, and scientific rigor. We believe the intersection of biology, engineering, and computer science presents exciting opportunities for developing novel technologies that promote research and improve human health. Watchmaker specializes in the design, development and production of DNA- and RNA-modifying enzymes that enable high-growth applications in genomics, molecular diagnostics, and personalized medicine.

Position Summary

Watchmaker is inviting applications for the full-time Custom Process Associate I position focusing on custom product design and tech transfer.

This position reports to a Process Development Scientist and will be responsible for collaborating with Product Management to understand customer requirements, translating requirements into a final kit design, navigating change in Watchmaker’s internal systems, and transferring and implementing instructions into production. The ideal candidate will have experience in customer relations, fill/finish processes (vialing, kitting, labeling), Enterprise Resource Planning (ERP)/inventory management software, and detailed record keeping. The ability to operate under the guidance of a Quality Management System (QMS) and familiarity with ISO 13485:2016 standards are a plus.

The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to our company culture and success. This position provides an opportunity to gain valuable experience in customer relations, fill/finish product design, operations processes including the use of a QMS and ERP. Additionally, this role will provide an exposure to and a general understanding of molecular biology reagents and their application in life sciences.

  • Collaborate effectively with Product Management (PM), Process Development (PD), Sales, Operations, and the Research and Development (R&D) teams
  • Work directly with Product Management and Process Development to design and implement custom kits:
    • Document customer requirements into Custom Product Specifications (CPS)
    • Evaluate and translate customer requirements into internal product & manufacturing requirements
    • Design, document, and physically build kit prototypes, including label design and application, tube/bottle/cap choices, kit packaging, and secondary shipping packaging
    • Create, review, and implement new part numbers within the part management system
    • Implement finalized designs into appropriate systems and train relevant Operations team
    • Troubleshoot and resolve any issues with on-market custom products
      • Participate in non-conformance (NCR) investigations, root cause analyses, risk assessments, and corrective and preventive action plans (CAPA)
  • With guidance, contribute to all fill/finish design transfer activities (both custom and catalog products):
    • Create, review, and publish new part numbers
    • Help to maintain accuracy in the part management systems
    • Assist in the revision and maintenance of relevant work instructions
  • Support and participate in process improvement projects aimed at increasing the quality and efficiency of custom and/or fill/finish processes
  • Operate under the guidance of, and within the bounds of, Watchmaker’s Quality System
  • Other duties as assigned
Required Qualifications and Experience

The candidate should have a bachelor’s degree in the arts and/or sciences. Knowledge of, or experience with, life science reagents, biotechnology, liquid reagent manufacturing (specifically fill/finish), product marketing or branding, quality management, and part management systems are all highly desirable.

  • Excellent ability to listen and communicate both verbally and in writing
  • Some experience with ERP and/or QMS software and general processes
  • Ability to perform basic math, including mass or liquid unit conversions (e.g. µL to mL to L)
  • A high level of self-motivation and the ability to multitask, perform consistently under pressure, and work without supervision along project timelines
  • The ability to prioritize tasks with input from stakeholders and to work as an effective member of a cross-functional team
  • Demonstrated excellence in interpersonal relationships, organization, attention to detail, critical thinking, and problem solving
  • Familiarity with Google suite of programs (Drive, Sheets, Slides, Docs, etc.)

The following skills and experience are preferred for the position:

  • An understanding of part numbers, lot numbers, units of measure (UoM), UoM conversions, and other ERP-related data fields
  • Familiarity with life science reagents, manufacturing processes, kit packaging, product labeling/branding, label printing, and troubleshooting printer issues, or general fill/finish processes
  • Knowledge of ISO13485 standards and how to operate within a structured QMS
Education Requirements
  • BS/BA with 0-2+ yrs industry experience

The base compensation for the Custom Process Associate I role starts at $52,000 – $65,000 + bonus + equity; actual pay will be adjusted based on skills and experience. Employees are eligible for Flexible Time Off, Holidays, Medical, Dental, Vision, Life/AD&D, Short Term Disability, EAP, and a 401(k) retirement plan.

Application Requirements

To apply for the position, please submit the following in a PDF format on

  • Letter of motivation
  • Resume or Curriculum vitae, highlighting relevant qualifications and experience

Applications without a Letter of Motivation will not be considered. Local candidates preferred.

If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested.

If you are a motivated and detail-oriented HR professional with a passion for creating a positive and productive company culture, we encourage you to apply for this exciting opportunity



Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law.

All applicants will be asked if currently eligible to work in the United States of America; and if now or in the future will require visa sponsorship to continue working in the United States.

This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable federal, state, and local laws.